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Terms and Conditions
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Please read the following terms and conditions carefully before registering, browsing,
downloading or using the site. By using the site or by using our services, you agree
to be bound by these terms and conditions set forth below including any additional
guidelines and future modifications that we implement from time to time. If at any
time you do not agree to these terms and conditions or do not wish to be bound by
these terms and conditions, you may refrain from using the site and immediately
terminate your use of the services.
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The Terms and Conditions (as may be amended from time to time) is a legal contract
and an agreement between you ("You") of at least 18 years
of age, an individual customer, member, user, or beneficiary of this service, and
RechargeMarket (together with its subsidiaries and other affiliates), regarding
Your use of recharge services & sale of subscription of various telecom operators
and any other features, content, or applications (known as "Service")
and related Services on our website www.RechargeMarket.com (known as the "Site").
RechargeMarket reserves the right, at its sole discretion, to revise, add, or delete
portions of these terms and conditions any time without further notice which shall
be your responsibility to visit from time to time in order to stay abreast of any
changes that the "Site" may introduce.
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RechargeMarket is only a Reseller of prepaid mobile recharge services and DTH recharge
services. It is only a reseller of prepaid mobile services by telecommunications
service providers (“Telco’s”) or other distributors or aggregators
of such Telcos. RechargeMarket is not a warrantor, insurer, or guarantor of the
services to be provided by the Telcos or DTH service providers. Recharge sold by
us to you is sold without recourse against us for any breach of contract by the
Telco. Any disputes regarding the quality, minutes provided, cost, expiration, or
other terms of the Recharge purchased must be handled directly between you (or the
recipient of the Recharge) and the Telco.
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Eligibility |
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You shall be at least 18 years of age or over to register and avail the services
of the "Site". You represents and warrants that he/she has the right,
authority, and capacity to enter into this Agreement and to abide by all of the
terms and conditions of this Agreement. You shall not impersonate any person or
entity, or falsely state or otherwise misrepresent identity, age or affiliation
with any person or entity.
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The "Site" may terminate the registration of the "User", and
any content or information that You have posted on the "Site" and/or prohibit
You from using or accessing the Service or the Site (or any portion, aspect or feature
of the Service or the Site) for any reason including the reasons stated above, at
any time in its sole discretion, with or without notice, including without limitation
if it believes that you are under 18 years of age.
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Passwords and Registration
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You agree that the information You provide to RechargeMarket on registration and
at all other times, including payment, will be true, accurate, current, and complete.
You also agree that you will ensure that this information is kept accurate and up-to-date
at all times. You shall maintain the security of Your password and identification,
If You have reason to believe that Your Account is no longer secure (e.g., in the
event of a loss, theft or unauthorized disclosure or use of Your account ID, PIN,
Password, or any credit, debit or prepaid cash card number or netbanking login/password,
if applicable), then you shall immediately notify to RechargeMarket. You shall be
fully responsible and RechargeMarket will not be liable for any loss that may be
incurred by You as a result of unauthorized use of such password or account, either
with or without Your knowledge.
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Refund Policy |
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All sales of Recharge are final and there will be no refund or exchange permitted.
Please be advised that You are responsible for the mobile number or DTH account
number you purchase Recharge for and all charges that result from those purchases.
RechargeMarket is not responsible for any purchase of Recharge for an incorrect
mobile number or DTH account number. |
However, in a case where a transaction has been completed by you on the Site, and
money has been charged to your card or bank account but a Recharge has not delivered
within 24 hours of your completion of the transaction then you may inform us by
sending us an email on care@RechargeMarket.com
or putting us a message on the Contact Us
page. In such a scenario you will be entitled to a full refund. We request you to
include in the email the following details.
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Mobile Number or DTH account number |
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Operator name |
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Recharge Amount |
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Transaction date |
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Order Number |
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RechargeMarket shall investigate the incident and if it is found that money was
indeed charged to your card or bank account without delivery of the Recharge then
you will be refunded the money within 7 working days from the date of the receipt
of your email. |
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Prohibited Conduct
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By using the Services you agree not to : |
- Impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation
with any person or entity, or access the accounts of others without permission,
forge another persons’ digital signature, misrepresent the source, identity,
or content of information transmitted via the Services, perform any other similar
fraudulent activity or otherwise purchase Recharge with what we reasonably believe
to be potentially fraudulent funds;
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- Iinfringe our or any third party’s intellectual property rights, rights of
publicity or privacy;
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- Post or transmit any message which is libellous, defamatory or which discloses private
or personal matters concerning any person;
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- Refuse to cooperate in an investigation or provide confirmation of Your identity
or any other information You provide to RechargeMarket;
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- Reverse engineer, decompile, disassemble or otherwise attempt to discover the source
code of the Services or any part thereof, except and only to the extent that such
prohibition is expressly prohibited by applicable law notwithstanding this limitation;
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- Interfere or disrupt this Site or networks connected to this Site
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- Take any action that imposes an unreasonably or disproportionately large load on
our infrastructure/ network;
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- Forge headers or manipulate identifiers or other data in order to disguise the origin
of any content transmitted through our Site or to manipulate your presence on our
Site;
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- Sell the Services, information, or software associated with or derived from it;
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- Breach this Agreement or any other RechargeMarket agreement or policy;
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- Provide false, inaccurate or misleading information;
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- Use the Site to collect or obtain personal information, including without limitation,
financial information, about other users of the Site;
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- Purchase Recharge with what RechargeMarket reasonably believes to be potentially
fraudulent funds;
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- Use the Services in a manner that results in or may result in complaints, disputes,
reversals, chargebacks, fees, fines, penalties and other liability to RechargeMarket,
a third party or You;
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- Use the Services in a manner that RechargeMarket or any payment card network reasonably
believe to be an abuse of the payment card system or a violation of payment card
network rules;
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- Take any action that may cause RechargeMarket to lose any of the Services from its
service providers, Telcos, payment processors or other suppliers;
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Third Party Sites, Products and Services; Links |
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The Services and/or the Site may include links or references to other web sites
or services solely as a convenience to users ("Reference Sites"). RechargeMarket
does not endorse any such Reference Sites or the information, materials, products,
or services contained on or accessible through Reference Sites. In addition, Your
correspondence or business dealings with, or participation in promotions of, advertisers
found on or through the Services and/or the Site are solely between You and such
entity. Access and use of reference sites, including the information, materials,
products, and services on or available through reference sites is solely at your
own risk.
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Termination; Agreement Violations |
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You agree that RechargeMarket, in its sole discretion, for any or no reason, and
without penalty, may suspend or terminate Your account (or any part thereof) or
Your use of the Services and remove and discard all or any part of Your account,
Your user profile, or Your recipient profile, at any time. RechargeMarket may also
in its sole discretion and at any time discontinue providing access to the Services,
or any part thereof, with or without notice. You agree that any termination of Your
access to the Services or any account You may have or portion thereof may be effected
without prior notice, and You agree that RechargeMarket will not be liable to You
or any third party for any such termination. Any suspected fraudulent, abusive or
illegal activity may be referred to appropriate law enforcement authorities. These
remedies are in addition to any other remedies RechargeMarket may have at law or
in equity. Upon termination for any reason, You agree to immediately stop using
the Services.
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Limitation of Liability and Damages |
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In no event will RechargeMarket or its contractors, agents, licensors, partners,
or suppliers be liable to you for any special, indirect, incidental, consequential,
punitive, reliance, or exemplary damages (including without limitation lost business
opportunities, lost revenues, or loss of anticipated profits or any other pecuniary
or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating
to (i) this agreement, (ii) the services, the site or any reference site, or (iii)
your use or inability to use the services, the site (including any and all materials)
or any reference sites, even if RechargeMarket or a RechargeMarket authorized representative
has been advised of the possibility of such damages. In no event will RechargeMarket
or any of its contractors, directors, employees, agents, third party partners, licensors
or suppliers’ total liability to You for all damages, liabilities, losses,
and causes of action arising out of or relating to (i) this Agreement, (ii) the
Services, (iii) Your use or inability to use the Services or the Site (including
any and all Materials) or any Reference Sites, or (iv) any other interactions with
RechargeMarket, however caused and whether arising in contract, tort including negligence,
warranty or otherwise, exceed the amount paid by You, if any, for using the portion
of the Services or the Site giving rise to the cause of action or One Thousand Rupees
(Rs.1,000/-), whichever is less. You acknowledge and agree that RechargeMarket has
offered its products and services, set its prices, and entered into this agreement
in reliance upon the warranty disclaimers and the limitations of liability set forth
herein, that the warranty disclaimers and the limitations of liability set forth
herein reflect a reasonable and fair allocation of risk between you and RechargeMarket,
and that the warranty disclaimers and the limitations of liability set forth herein
form an essential basis of the bargain between you and RechargeMarket. RechargeMarket
would not be able to provide the services to you on an economically reasonable basis
without these limitations. Applicable law may not allow the limitation
or exclusion of liability or incidental or consequential damages, so the above limitations
or exclusions may not apply to You. In such cases, RechargeMarket’s liability
will be limited to the fullest extent permitted by applicable law. This paragraph
shall survive termination of this Agreement.
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Indemnification, Disclaimer; No Warranties |
You agree to indemnify, save, and hold RechargeMarket, its affiliates, contractors,
employees, officers, directors, agents and its third party suppliers, licensors,
and partners harmless from any and all claims, losses, damages, and liabilities,
costs and expenses, including without limitation legal fees and expenses, arising
out of or related to Your use or misuse of the Services or of the Site, any violation
by You of this Agreement, or any breach of the representations, warranties, and
covenants made by You herein. RechargeMarket reserves the right, at Your expense,
to assume the exclusive defence and control of any matter for which You are required
to indemnify RechargeMarket, including rights to settle, and You agree to cooperate
with RechargeMarket’s defense and settlement of these claims. RechargeMarket
will use reasonable efforts to notify You of any claim, action, or proceeding brought
by a third party that is subject to the foregoing indemnification upon becoming
aware of it. This paragraph shall survive termination of this Agreement.
To the fullest extent permissible pursuant to applicable law, RechargeMarket and
its third-party partners, licensors, and suppliers disclaim all warranties, statutory,
express or implied, including, but not limited to, implied warranties of merchantability,
fitness for a particular purpose, and non-infringement of proprietary rights. No
advice or information, whether oral or written, obtained by you from RechargeMarket
or through the services or the site will create any warranty not expressly stated
herein. You expressly acknowledge that as used in this section, the term "RechargeMarket"
includes RechargeMarket’s officers, directors, employees, shareholders, agents,
licensors, subcontractors and affiliated companies.you ackknowledge that RechargeMarket
is a reseller and is not liable for any 3rd party (telcos & suppliers) obligations
due to rates, quality, and all other instances, whether to any such telco’s
subscribers or otherwise. You expressly agree that use of the services and the site
is at your sole risk. It is your responsibility to evaluate the accuracy, completeness
and usefulness of all opinions, advice, services, merchandise and other information
provided through the site or on the internet generally. We do not warrant that the
service will be uninterrupted or error-free or that defects in the site will be
corrected. The services and the site and any data, information, third party software,
reference sites, services, or software made available in conjunction with or through
the services and the site are provided on an "as is" and "as available,"
"with all faults" basis and without warranties or representations of any
kind either express or implied. RechargeMarket, and its third party suppliers, licensors,
and partners do not warrant that the data, RechargeMarket software, functions, or
any other information offered on or through the services, the site or any reference
sites will be uninterrupted, or free of errors, viruses or other harmful components
and do not warrant that any of the foregoing will be corrected. RechargeMarket and
its third party suppliers, licensors, and partners do not warrant or make any representations
regarding the use or the results of the use of the services, the site or any reference
sites in terms of correctness, accuracy, reliability, or otherwise. You understand
and agree that you use, access, download, or otherwise obtain information, materials,
or data through the services, the site or any reference sites at your own discretion
and risk and that you will be solely responsible for any damage to your property
(including your computer system and device) or loss of data that results from the
download or use of such material or data. We do not authorize anyone to make any
warranty on our behalf and you should not rely on any such statement. This paragraph
shall survive termination of this agreement. In no event will RechargeMarket be
liable for any incidental, consequential, or indirect damages (including, but not
limited to, damages for loss of profits, business interruption, loss of programs
or information, and the like) arising out of the use of or inability to use the
site.
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Ownership; Proprietary Rights |
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The Services and the Site are owned and operated by RechargeMarket and/or third
party licensors. The visual interfaces, graphics, design, compilation, information,
computer code (including source code and object code), products, software, services,
and all other elements of the Services and the Site provided by RechargeMarket (the
"Materials") are protected by Indian copyright, trade dress, patent, and
trademark laws, international conventions, and all other relevant intellectual property
and proprietary rights, and applicable laws. As between You and RechargeMarket,
all Materials, trademarks, service marks, and trade names contained on the Site
are the property of RechargeMarket and/or third party licensors or suppliers. You
agree not to remove, obscure, or alter RechargeMarket or any third party’s
copyright, patent, trademark, or other proprietary rights notices affixed to or
contained within or accessed in conjunction with or through the Services. Except
as expressly authorized by RechargeMarket, You agree not to sell, license, distribute,
copy, modify, publicly perform or display, transmit, publish, edit, adapt, create
derivative works from, or otherwise make unauthorized use of the Materials. RechargeMarket
reserves all rights not expressly granted in this Agreement.
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Arbitration, Governing Law and Forum for Disputes |
RechargeMarket may elect to resolve any dispute, controversy or claim arising out
of or relating to this Agreement or Service provided in connection with this Agreement
by binding arbitration in accordance with the provisions of the Indian Arbitration
& Conciliation Act, 1996. Any such dispute, controversy or claim shall be arbitrated
on an individual basis and shall not be consolidated in any arbitration with any
claim or controversy of any other party. The arbitration shall be conducted in Mumbai,
India and judgment on the arbitration award may be entered in any court having jurisdiction
thereof. All administrative fees and expenses of arbitration will be divided equally
between you and us. In all arbitrations, each party will bear the expense of its
own lawyers and preparation. The language of Arbitration shall be English.
Except as otherwise agreed by the parties or as described in the Arbitration section
above, you agree that any claim or dispute you may have against RechargeMarket must
be resolved by a court situate in Mumbai, India. This Agreement shall be governed
by the laws of India, without giving effect to any principles of conflicts of law. |
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Severability |
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If any provision of this Agreement is held to be unlawful, void, invalid or otherwise
unenforceable, then that provision will be limited or eliminated from this Agreement
to the minimum extent required, and the remaining provisions will remain valid and
enforceable. |
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Assignment, Changes to the Terms and conditions |
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This Agreement, and any rights granted hereunder, may not be transferred or assigned
by You without our prior written consent which may be withheld in our sole discretion,
but may be assigned by us without restriction. Any assignment attempted to be made
in violation of this provision shall be void and of no effect.
The site may amend its terms and conditions at any time, at its sole discretion.
If there are any change made in the Terms and conditions, the same shall be notified
to You by posting an announcement on the site so that You are abreast of the changes
that occur on the site from time to time. The changes will become effective, and
shall be deemed accepted by You, 24 hours after the initial posting and shall apply
immediately on a going-forward basis with respect to payment transactions initiated
after the posting date. If You do not agree with any such modification, Your sole
and exclusive remedy is to terminate Your use of the Services.
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